B2C E-commerce Market Size & Share Report, 2021-2028

B2C E-commerce Market Size & Share Report, 2021-2028

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B2C E-Commerce Market was valued at USD 3.8 trillion in 2020 and forecast to touch USD 8.0 trillion in 2028 growing at a CAGR of 9.7%

The factors driving the growth of B2C E-Commerce Market includes increasing number of smartphones users around the world, growing trend of online shopping, rising internet penetration rates, hectic lifestyles, and improvements in the living standards. Moreover, growing influence of social media platforms such as Facebook, Instagram, and YouTube, rising adoption of advanced technologies by major companies, increase in the launch of innovative products and rapid urbanization, are some of the additional factors supplementing the Global B2C E-commerce Market. In addition, the increasing investments by major corporations on research and development, strategic mergers, and acquisitions between key industry players, rising disposable incomes and growing population growth rates, are further contributing towards the market growth.

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However, growth of the B2C E-Commerce Market is hindered due to high competition and strict regulations imposed by Governments.

The major players operating in the market are Flipkart Internet Private Limited, ASOS, PayPal Holdings, Inc., eBay Inc., Alibaba Group Holding Limited, Craigslist, Inc., OLX, JD.com, Inc., MakeMytrip Pvt. Ltd., and Amazon.com, Inc., among others.

Based on Type, the B2C Retailers segment emerged as the fastest growing segment during the forecast period

Increase in the volumes of mobile transactions, growing popularity of mobile banking, emerging trend of online shopping across the globe and development of smart cities, are some of the factors pushing B2C E-commerce Market size.

Based on Region, the Asia-Pacific region is anticipated to expand at a remarkable CAGR over the forecast period

Presence of the leading players such as MakeMytrip Pvt. Ltd., Alibaba Group Holding Limited and JD.com, Inc., rising influence of social media platforms across Japan, Singapore and China, rapid urbanization, increasing per capita incomes and high population growth rates, are some of the important factors augmenting the market growth in the Asia-Pacific region.

Key Developments

In 2018, Amazon.com, Inc. partnered with FICCI, a non-government, not-for-profit organization that enables Indian exporters to expand their product sales internationally.
In 2021, AWS developed Amazon Digital Suite for helping to digitalize small and medium businesses in India for purchase exclusively on Amazon.in and Amazon.in/business for both B2C and B2B customers.
Market Segmentation

Segmentation by Type

B2C Retailers
Segmentation by Application

Media & Entertainment
Clothing & Footwear
Books & Stationery
Consumer Electronics
Sports & Leisure
Travel & Tourism
Segmentation by Region

Asia PacificChina

Rest of APAC
North AmericaUnited States of America
EuropeUnited Kingdom
Rest of Europe

South Africa
Saudi Arabia

About GMI Research

GMI Research is a market research and consulting firm which provides market insights and intelligence across 12 major sectors helping our clients in making effective investment and business decisions.

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